📦 Returns & refunds

Your satisfaction is important to us. You can easily submit a return or report a damage claim here.

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🔄 Return policy:

• Return within 30 days of receipt of the goods.
• Only unused, undamaged and original packaged items are eligible for return.
• Please report any damage caused during transport within 48 hours (with photo evidence).
• The buyer bears the return costs.

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🚚 What to do if the delivery is damaged?

If your order has been damaged during transport, please contact us immediately. Please send us photos of the packaging and the damaged item within 48 hours of receipt. We will arrange a replacement or refund as quickly as possible.

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📝 Return or damage report:

Name*

E-mail*

Order number*

Reason for return / description of damage*

Send request

* Mandatory fields

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